Douglas Elliman Property Management (DEPM), NYC’s oldest and top-ranked residential management firm, offers unparalleled expertise and innovative solutions. Managing over 380 properties and 56,000 units, DEPM excels in responsiveness, cost-effective services, and comprehensive financial and closing support, ensuring personalized and effective property management.

Douglas Elliman Property Management (DEPM) has been a cornerstone of the New York City real estate landscape since its founding in 1911. With over a century of experience, DEPM is not only the oldest property management firm in NYC but also the top-ranked residential management firm, overseeing more than 380 properties and 56,000 units. This legacy of excellence is built on a foundation of responsiveness, expertise, and innovative solutions tailored to meet the unique needs of each property.

Unmatched Responsiveness:

DEPM’s commitment to responsiveness is unrivaled. Independent surveys consistently place DEPM at the top for client satisfaction, thanks to the robust support system backing each managing agent. Every property benefits from the oversight of a senior management executive and a full back-office staff, ensuring integrated supervision and seamless service delivery.

Expertise and Experience:

What sets DEPM apart is its deep well of experience and knowledge in residential management. Having focused exclusively on property management for over 100 years, DEPM combines its historical expertise with modern technology and training. The firm’s ongoing education seminars and cutting-edge technological tools ensure that DEPM remains at the forefront of the industry, ready to tackle any challenge.

Premier Property Managers:

DEPM attracts and retains the best property managers in the business. The firm’s substantial resources and supportive working environment contribute to low turnover rates, with nearly half of the employees having been with DEPM for over 15 years. This continuity is mirrored in client relationships, with some buildings remaining under DEPM’s management for over 50 years, ensuring a consistent and knowledgeable management approach.

Cost-Effective Solutions:

One of DEPM’s significant advantages is its ability to secure the lowest pricing on energy, insurance, and supplies through a central purchasing system and annual energy auctions. These initiatives save millions of dollars each year for client properties, while master insurance policies and volume purchasing power further reduce costs.

Financial Acumen:

DEPM’s financial management services are second to none. Each client is assigned a dedicated Financial Analyst who oversees all financial matters, from budgeting to expenditure review and monthly operating statement approvals. State-of-the-art systems allow Board members to view financial reports online and sign off on bill payments electronically, ensuring transparency and efficiency.

Personalized Management:

DEPM’s approach to property management is deeply personalized, with a focus on one-to-one accountability. Each managing agent works closely with a senior management executive and is supported by a comprehensive back-office staff. This structure ensures that every property receives the individualized attention and expert oversight needed for effective management.

Comprehensive Closing Services:

The DEPM Closing Department offers full services for sales, leasing, and refinancing. Clients are assigned a dedicated Closing Agent to provide personalized service for these time-sensitive transactions. DEPM’s website facilitates the process, allowing clients to download applications and submit them directly to their Closing Agent, ensuring a smooth and efficient transaction process.

Leadership:

Under the leadership of Scott J. Durkin, President and Chief Executive Officer of Douglas Elliman Realty, LLC, DEPM continues to thrive and expand its influence in the real estate industry. Durkin’s vision and expertise drive the company’s commitment to excellence and innovation.

Douglas Elliman Property Management stands as a beacon of reliability, expertise, and innovation in the property management industry. With a century-long legacy and a forward-thinking approach, DEPM is uniquely positioned to meet the evolving needs of its clients while contributing to a more sustainable and efficient urban environment. Whether managing pre-war buildings or the latest developments, DEPM’s dedication to quality and service ensures that it remains the premier choice for property management in New York City and beyond.