The Waitrr is a mobile ordering and payments platform that creates a seamless dining experience for guests and restaurant partners.
We are the solution for your labor shortage problem. Thanks to our contactless ordering system, your staff spends more time providing your customers with amazing service!
1. Takeaway / Self-pickup
Customers can save time by ordering in advance and skip the queue by directly collecting the order. This will help reduce drop-off rates as they directly get their order and do not need to wait to order and to collect.
2. Dine-in with table service
Ordering with Waitrr will save time to your staff so that they can focus on preparing the orders and providing the customers an excellent service. The staff will have more time to pay attention to the customers’ needs.
3. Dine-in with collection at counter
The customers can directly collect their order and start eating in your outlet. They spend less time ordering and more time eating, enjoying your meals and beverages.
This solution will help you reach the customers who don’t have time to come to your outlet. Receive your orders via Waitrr’s platform, and use your spare capacity to arrange delivery and avoid paying commissions to the major delivery players.
Live feedback feature
This feature will help you satisfy your customers by learning and adapting to their requests and suggestions. If something needs betterment, you can improve quickly and provide fast correction.
We provide the option to build a customized design of the Web App with your own look & feel. Your customers search the name of your restaurant and order their items in your personalized platform through the Waitrr Web App
Built-in Loyalty program
Increase customer loyalty by offering rewards to customers ordering at your outlet. Loyalty stamps enable them to redeem for discounts at selected restaurants. They also receive 10 points every 1$ spent. Points can be redeemed for credit which can then go to the next purchase at any restaurant.
Benefits of choosing Waitrr
Raise awareness & drive interest: Thanks to our marketing tools and loyalty programs we will help you to capture new clients and make sure to maintain their interest.
Increase staff efficiency: Receive orders directly from your customers, and streamline your workflow! Let your staff focus on efficiently preparing and serving orders!
Higher table turnover: Our technology reduces waiting times for your customers, increasing table turns in a 20% which means more sales for you!
Customer loyalty: We offer a loyalty program that seamlessly rewards loyal customers with incentives to return or incites them to purchase more with upselling suggestions.
Increase revenue: Customers spend 30% more on mobile. Increase your revenue by allowing your customers to easily order and pay on their mobile phones.
Improve customer service: Less time spent taking orders and settling payments means your staff can spend their time providing your customers with amazing service!
Reduce drop-off rates: Let your customers skip the queue by allowing them to order from anywhere for pick up at their desired time. Help them save time!
Regular updates: Waitrr is constantly working hard to bring improvements and new features to make your lives easier and more efficient — at no extra cost!
Quick setup: Keen on signing up with Waitrr? Provide us with the materials we need, and Waitrr can go live at your restaurant in as fast as one day!
*This interview is covered by Swiftnlift Business Magazine