What is WebEngage?
WebEngage is a customer data platform and marketing automation suite for consumer tech companies and small businesses that make user engagement and retention simple and successful. Through highly contextual, hyper-personalized engagement campaigns across ten communication channels, the platform helps marketers drive more revenue from their existing customers and anonymous users.
On the WebEngage dashboard, product and marketing professionals all over the world create straightforward user lifecycle journeys to convert existing users through data-driven, timely multi-channel engagement campaigns. For brands to efficiently track growth indicators and campaign performance, the platform provides in-depth product and marketing insights.
WebEngage is a user engagement platform that powers hundreds of brands around the world, including E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.
What is their goal?
Their goal is to make it possible for businesses to provide highly tailored experiences on a large scale. Every journey, though, begins with a single step. Theirs began with the goal of bringing marketing into the actual world. They wanted to make it possible for brands to reintroduce the human aspect into their marketing to generate more memorable experiences. They want to create user interaction that feels genuine.
Their Core Values
Efforts of the Team
They support each other’s development as teammates. They have an open-door policy as a corporation, always inviting new ideas and viewpoints and incorporating the best.
The mindset of a Founder
The only way to produce outstanding work is to be in complete control of your actions. WebEngage is a results-driven organization that encourages creativity and achievement at every turn.
Inclusion and Diversity
Everyone is different, and valuing differences leads to great things. They work as a team to incorporate new ideas and methods into their work regularly.
The customer is supreme.
With an ever-evolving product and round-the-clock support, they are continually striving to provide tremendous value to their clients.
Learning is a continuous process.
Their company’s progress is inextricably linked to that of their employees. An opportunity to learn something useful is always present; all you have to do is seize it.
Excellence and innovation are critical in their mission to deliver a world-class product.
Why do e-commerce companies go with WebEngage?
Integration is simple and quick.
Their integration guide is easy-to-follow and you can finish your integration and get WebEngage up and running in no time.
Onboarding is a breeze.
Clients can work with their onboarding experts at every level of the process until you’re ready to launch your first WebEngage campaign.
Superior Customer Satisfaction
Companies can make use of WebEngage’s seasoned customer success team to come up with extremely successful marketing strategies tailored to their demands.
Dedicated Support & Service
Their customer service team is accessible 24 hours a day, 7 days a week to assist you with any issues you may have.
Their contribution to E-commerce
Greater return on the money you spend on acquisition.
WebEngage helps you align your marketing channels with the amount of money you’re making and determines which revenue-generating channels are the most and least effective to adjust your spending accordingly.
Personalized recommendations can help you increase the likelihood of making a purchase.
To recommend things your consumers are most likely to buy, WebEngage takes signals from prior purchase behavior and engagement levels in your messages. Through this, you can increase the purchase frequency of your marketing initiatives by up to 25%.
Use funnel analytics to identify and correct drop-offs.
Through WebEngage, you can use funnels to identify drop-offs in your onboarding, product discovery, and user journeys by tracking user movements on your platforms and split funnels by categories, source, app usage, and other factors to patch leaks with customized message campaigns, which increased conversion rates by over 28%.
Through timely nudges, you may influence conversions and increase AOV.
To swiftly bring your visitors past the point where they are most likely to convert, WebEngage helps you focus your automation efforts on creating superior cross-channel campaigns and high-converting user experiences.
Remarketing to get your cart abandoners back
WebEngage helps you increase your sales by persuading your cart abandoners to finish their purchases. The WebEngage platform helps you use auto-reminders and tailored promos to convince customers to take up where they left off and increase income by up to 23%.
Increase repeat purchases to expand your customer base.
Understanding your first-time buyers’ behavior patterns, product preferences, and the type of content that motivates them will help you convert them into repeat customers. This process is facilitated by WebEngage. Customers will become more loyal to your brand as a result, and CLTV will increase by more than twofold.
Co-Founder and CEO Avlesh Singh
Alves envisions WebEngage as a game-changer in the digital marketing arena, based on his 12 years of tech experience. On a typical day, you’ll find him dabbling in sales, marketing, and product development, all while charting their growth trajectory one sprint at a time. He is a firm believer in the invisible superpower of organizational culture.
Website : http://webengage.com
Industry : Computer Software
Company size : 51-200 employees
Headquarters : Mumbai, Maharashtra
Type : Privately Held
Founded : 2011
Story by : Swiftnlift Business Magazine Company